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There are 25 articles in the Domains category.

How do I find my EPP code?

Your EPP code, also called your domain authorization code, is what you need if you want to transfer your domain to another web host. To find your EPP code, log into your domain management center at http://www.brainhost.com/manage-domain/ using your Brain Host account username and password. Click on “Domain Extras” in the top navigation. Your EPP [...]

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How do I manage my domain(s)?

To manage your domain(s), visit http://www.brainhost.com/manage-domain/ and log in with your Brain Host username and password. From there, you can: Manage your profile Update your contact information Manage your nameservers *** Enable/disable domain privacy Access your EPP code   *** Note: You can only use one set of DNS records at a time.     [...]

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How do I transfer a domain to Brain Host from another web host?

If you have a domain hosted with another web host, you can easily transfer it to Brain Host. Transferring all of your domains to one hosting account gives you one easy way to handle all of your domain names. In the video below we’ll show you how to transfer your domain name to Brain Host [...]

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How do I point a domain to Brain Host from another web host?

If you have a domain hosted with another web host, you can easily point it to Brain Host.  In the video below we’ll show you how to point your domain name to Brain Host from another web host.  If you’d prefer to view this tutorial in written format, a link to a PDF version is [...]

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How do I register another domain name?

With your Brain Host account you have the ability to host unlimited domain names through one account. To register another domain name (also referred to as creating an addon domain), simply contact Customer Support by calling 1-800-311-9418 or submitting a ticket at http://www.brainhost.com/help/.   When you contact Customer Support, you will need to provide the [...]

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What happens if I forget to renew my domain name?

The day your domain expires it enters a 42 day grace period. During this period you can renew the domain at normal cost. On the 43d day after domain expiration your domain enters the 30 day “redemption period.” During redemption period we can attempt to get your domain back however there is a fee to [...]

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Can I change my domain name once I register it?

Unfortunately not.  Once you have registered (purchased) a domain name it’s yours to keep.   That’s why it’s important you choose a good domain name and check to make sure it’s spelled properly when you register it.   What you can do is just register the new domain as well, and then let the old one [...]

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What is the difference between domain registration and web hosting?

Registering your domain gives you sole ownership and rights to the name and address of your website. No one else has access to the actual name of the domain and it is taken off the market. However, just because you own the domain doesn’t mean you’ve got a server configured to serve a web site [...]

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What is a domain name?

A domain name is the address, or URL, of your website. For example www.brainhost.com.

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What is a subdomain?

A subdomain is one that resides under your top-level domain name, but behaves as a totally independent domain. Example: http://forums.brainhost.com/

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