Support Center

Search The Knowledge Base

Search our Knowledge Base by keyword or category to find the answers to all of your questions.

There are 65 articles in the Email category.

How Do I Add an Opt-In Box to My WordPress Website?

An opt-in box (also called an opt-in form) is a form you can put on your website that will allow visitors to give you their name and email address so that you can send them email promotions, newsletters, etc. In the following video we’ll show you how to add an opt-in box to your WordPress [...]

continue reading

How do I use Spam Assassin?

For written instructions on how to enable and configure Spam Assassin, please click on the following link: Spam Assassin Tutorial    

continue reading

How do I create an email account for my domain?

With Brain Host you can create unlimited email accounts for your domain (for example, yourname@yourdomain.com).  Keep in mind that if you transferred to us from another web host you will have to set up your email again once the transfer is complete.  In the video below we’ll show you how to create email accounts and [...]

continue reading

How do I setup email filters?

You can use email filters to send messages to certain places depending on their content. You can use filters to sort mail between business and pleasure, to delete unwanted mail, or to sort mail in another manner. Creating an Email Filter Steps 1. Click on the Add Filter button in the “Create Filter” section. 2. [...]

continue reading

How to set up POP Email in Microsoft Outlook?

1. In Microsoft Outlook, from the Tools menu, select Account Settings… In Microsoft Outlook, from the Tools menu, select Account Settings… 2. Under Account Settings choose the E-mail tab and click on New… Under Account Settings choose the E-mail tab and click on New… 3. On the Auto Account Setup window select manually configure server [...]

continue reading

How do I setup a "catch-all" email account?

The default email address will “catch” any mail that is sent to an invalid email address for your domain. All mail that is sent to an address that does not exist will go to the default email address. To send all default mail to the main mail account, type the user name of your cPanel [...]

continue reading

How can I sync my folders in IMAP?

You can refer following steps to sync your folders in IMAP: 1.Open your email client, Microsoft Outlook. Go to “Tools” section of your menu bar and click to “Add a New Account” 2. Insert your email address, the name you wish to display to email recipients, and the password corresponding to your email address. 3. [...]

continue reading

How can I sync my contacts in IMAP?

You can refer following steps to sync your contacts in IMAP: 1. First sign into and open your online email server connected to the email client through IMAP. 2. The go to your list of contacts and select the addresses you want to send to your email client. 3. Select “Export” and choose a file [...]

continue reading

What is the difference between POP and IMAP?

The key difference is that POP downloads your e-mail to folders on your personal computer and IMAP keeps your e-mail on the server. When you configure your e-mail client to use POP you can also choose to leave mail on the server. If you choose this option a copy of your e-mail will be left [...]

continue reading

I’m getting this error: "Receive Unroutable Address Bounce Back." What do I do?

The error “Unroutable address / Unroutable mail domain” is a general error which can be caused by several things: – A misspelled email address. Please check the spelling of your recipient’s email address and try sending the message again. – You have exceeded the maximum number of emails allowed to be sent out per hour; [...]

continue reading
Pages12345...Last »