Support Center

How to enable SMTP authentication in your email client?

When using our email servers you must have SMTP authentication enabled whether you have an email hosting account or a web hosting account.

To enable SMTP authentication in some common email clients:

- Microsoft Outlook Express:

- Select Tools and then Accounts.

- Click the Mail tab.

- Select the account you want to to enable authentication on and choose Properties.

- Click the Servers tab.

- Select the “Outgoing Server” Tab

- Tick “My server requires authentication”.

- Click the Settings button.

- Ensure you also select the “Use same settings as my incoming mail server” option.

- Choose Apply.

- Choose Close.

- Choose Close.